Last Updated: August 15, 2021
EOFAA accepts returns for exchanges under certain conditions. These conditions are misprints or defects. We do not exchange products for buyer’s remorse, size or style. Items that are worn before an exchange is requested will not be eligible for an exchange due to manufacture’s rules.
It is best practice to contact EOFAA within 10 days of receipt of an online order before returning any products for an exchange.
Returning a Product – Submit your request for an exchange through our contact page. Your request must identify the exact reason for the return. In addition, include photos to show the misprint or defect with the product. We will confirm the status of your request for exchange of product within two business days.
The address below should be used only for approved product exchanges. Any returns not approved for exchanges, letter, notices or correspondents will be returned to the sender.
EOFAA Store Returns
11201 Ed Brown Rd
Charlotte, North Carolina, 28273